Job: Computer Application Support

Title Computer Application Support
Categories Programmers & Application Support
Terms of Employment Temporary Contracts
Salary $18.50ph
Location Ottawa downtown
Job Description

Must have excellent interpersonal & communication skills.

Unilingual English with valid Secret security clearance.

  • Addressing migration issues, escalating as required to appropriate DIMEUS support staff and project team members
  • Use Active Directory (AD) Microsoft System Center Configuration Manager (SCCM) to analyze user and computer information in support of the migration to Windows 10

The resource shall provide support to the Windows 10 team by solving problems with functionality or performance; tracking and providing progress reports against change and issue requests.   Provide content to the DIMEUS Windows 10 Project Manager for Lessons Learned documentation.Participate in DIMEUS Windows 10 project continuous process improvement activities for effectively carrying out data migration activities.Attend meetings and/or working groups as required.

Ensure Change Management policies and procedures and IT security and safety policies and procedures are adhered to at all times, according to Treasury Board and DND regulations and guidelines.

The resource will be required to take Assyst training (if not familiar with the tool) for the purpose of gaining a working knowledge in order to perform the assigned tasks.

Anticipated contract start date:  October 22nd.



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