Job: Computer Application Support

Title Computer Application Support
Categories Programmers & Application Support
Terms of Employment Temporary Contracts
Salary $18.00ph
Location National Capital Region
Job Description

Must be bilingual & have Secret Security clearance.

Must have recent experience (min of one year  supporting MS Office 2010 or more recent versions. Must demonstrate min of one year’s experience in providing user and network support for Windows 7/10 desktop environment.

Must have min of six month’s recent experience providing service desk support to clients by phone in a Windows 7/10 Desktop environment.

  • Provide user advisory and information services through the NCR Service Desk, including responding to inquiries on NCR IT subjects of a general nature.
  • Provide the initial point of contact for technical help in the case of individual users experiencing problems with the use of network hardware, software and applications.
  • Conduct first-level and second-level problem determination and analysis on all client phone calls.

 

 

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