Job: Customer Service Representative (Collections)

Title Customer Service Representative (Collections)
Categories Customer Service
Terms of Employment Part-time
Salary 16.00 per hour
Location Ottawa East
Job Description

12 positions available

Contract date: June 2nd and end date is Oct 1/14.

Hours: Monday – Thursday 5:00pm – 9:00pm (16 hours per week)

The training is 8 business days: Monday-Friday 8:00am-4:00pm

Job Overview:

In this role, associates will be responsible for contacting Mastercard customers who are 5 days past due to remind them of payment date. Candidates will have superior customer service skills, negotiation skills and the ability to deliver a great Customer Experience.

Requirements:

Previous customer contact experience is required, a minimum of 1 year related work experience in a goal driven environment

Language: English only

*must have good credit and pass a criminal record check.

 

 

 

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