Anti-Spam Policy

SPI Consultants (SPI) is committed to ensuring that our customers, applicants and others who receive communications from us do not encounter spam. We only send commercial electronic messages (CEM’s) from our servers in compliance with this Anti-Spam Policy. A CEM sent by SPI is an electronic message that encourages participation in a commercial activity such as purchasing a service eg a recruitment or temporary staffing mandate, or seeking interest/permission from applicants to submit a resume for an open position, temporary or permanent for our clients.

SPI only sends CEMs in the following contexts:

  • You have explicitly informed us that you would like to receive such messages, ie to be notified of suitable job opportunities.
  • SPI is responding to a request for information from you.
  • You have provided your email address to us or have published your email address without placing restrictions on its use and the content we are sending you is relevant to your business role
  • A third party who you have an existing relationship with has referred you to us.
  • You have an existing business relationship with SPI
  • You are receiving the message in order for SPI to fulfill a legal obligation or enforce a pending or existing legal right.

How does SPI protect you from receiving Spam?

CEMs sent or caused to be sent from SPI’s servers do not:

  • Use or contain invalid or forged headers or non-existent domain names
  • Employ any technique to otherwise misrepresent or obscure the sender of the message, the point of origin or the transmission path for the message.
  • Contain false or misleading information in the subject line or otherwise contain false or misleading content.
  • Use a third party’s internet domain name, or relay from or through a third party’s   equipment without permission of the third party
  • Attempt to surprise or confuse you. SPI makes best efforts to ensure that you have either specifically asked to receive electronic messages from us or you can reasonably expect to.

SPI does not knowingly do business with any company that participates in sending spam. SPI does not sell or exchange any of your information without your consent.

What if I no longer want to receive messages from SPI?

If you wish to opt out of receiving email communication from SPI, an email to us at general@spi.ca or telephone call to 613-590-1503 extension 221 to advise of your decision will ensure that your request will be implemented no later than 10 days after receipt. There are only limited contexts in which you cannot request SPI to stop sending you messages such as when we must communicate with you to enforce SPI’s legal rights.

Receipt of a CEM from SPI that seems to violate this Policy:

In the unlikely event that you receive any messages from SPI that may be considered spam, please contact us at general@spi.ca and the matter will be investigated immediately.   All SPI staff are aware of this Anti-Spam Policy, are appropriately trained and are required to ensure that CEMs receive prior approval from the President or Senior Staffing Consultant before being sent to any of our clients or applicants. Appropriate disciplinary action will be taken in the event that this procedure is not followed.

Changes to this Anti-Spam Policy

SPI may amend this Policy at any time by publishing a new version of it on this website. We are committed to ensuring that you do not receive unwanted emails from our servers. You may rest assured that all contact information from SPI will appear on every CEM you receive.